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Shipping and Delivery Information

SHIPPING AND DELIVERY INFORMATION

We ship worldwide!

We ship worldwide with DHL Express to provide you with the best service.

Here is located at Cologne, Germany.

Your advantages:

Fast delivery
Express Options
Tracking number
Insured shipping
We will try to ship your order on the same day if it is placed between Monday and Friday before 13.00 (G.M.T). Orders placed between Monday and Friday after 13.00 (G.M.T) will be shipped the following working day, those placed after 13.00 (G.M.T.) on a Friday will be shipped the following Monday.


TRACKING OF THE ORDER

As soon as your order leaves our warehouse, you will receive a shipping confirmation email containing the shipping company and tracking number of your order.
Due to current legislation, we are not able to ship to private addresses within the Russian Federation, but only to company addresses.

CUSTOMS DUTIES AND DUTIES*

Customs and duties are not included in the price and are the responsibility of the recipient for purchases. For further support, please contact our customer service.

In the event of late payment of any customs duties or failure to collect the goods after unsuccessful delivery and the resulting return shipment, Bouletta will refund the purchase price less any return shipping costs and fees. The shipping charges you have paid will not be refunded.

We will endeavour to deliver your shipment within the specified delivery time, but in some or few cases there may be unexpected delays caused by the transport service provider or government agencies over which we have no control. For further support, please contact our customer service.

PRICING
Here Mood offers a special flat-rate international shipping cost of $9.90-$14.90 to most countries. For the countries excluded from the special international flat rate, shipping charges will be assessed based on each destination country.